Our service fee is typically 3-15% of the item cost, depending on the complexity and source. The total cost breakdown includes:

• Item cost (what the store charges)
• Service fee (3-15%)
• International shipping (varies by weight and destination)
• Local delivery within Ghana (if applicable)

We provide a detailed quote before you commit to anything.

We can source from virtually any country worldwide. Our most popular sources include:

• USA: Amazon, eBay, Walmart, Best Buy, Target
• China: Alibaba, 1688, Taobao, AliExpress
• UK: Amazon UK, ASOS, Debenhams
• Europe: Germany, France, Italy, Netherlands
• Middle East: Dubai (Noon, Souq)
• Asia: Japan, South Korea, Singapore

If you have a specific store or country in mind, just let us know!

Delivery time depends on the source country and shipping method:

• USA/UK/Europe: 10-21 days (standard), 5-10 days (express)
• China: 15-30 days (sea freight), 7-14 days (air freight)
• Middle East/Asia: 10-20 days

These are estimates. We'll provide a more accurate timeline with your quote and keep you updated throughout the process.

We accept multiple secure payment methods:

• Mobile Money: MTN, AirtelTigo, Vodafone Cash
• Bank Transfer: All major banks in Ghana
• Card Payment: Visa, Mastercard (via secure gateway)
• PayPal: For international customers

We require a deposit (typically 50%) before purchasing, with the balance due before shipping.

Your satisfaction is our priority. Here's our quality guarantee:

• Pre-Shipment Inspection: We inspect every item before shipping and can send you photos/videos
• Packaging Insurance: Items are professionally packaged to prevent damage
• Issue Resolution: If there's a problem, we work with the seller to resolve it (refund, replacement, or repair)
• Support: We mediate disputes and advocate for you

Report any issues within 48 hours of delivery, and we'll handle it immediately.

Absolutely! Even if you don't have a link or exact name, we can help you find what you're looking for. Just provide:

• A description of what you need
• Your budget range
• Any brand or quality preferences
• Photos or reference images (if available)

Our sourcing experts will search multiple platforms and present you with the best options.

Yes, we handle all customs clearance for shipments arriving in Ghana. Here's what you need to know:

• We include estimated customs duties in your quote
• We process all paperwork and clearance on your behalf
• Final duties may vary based on Ghana Revenue Authority assessment
• Any additional charges will be communicated before final delivery

You don't need to worry about dealing with customs yourself.

Yes! We provide full transparency throughout the process:

• Purchase Confirmation: We notify you when the item is purchased
• Quality Check: Photos/videos before shipping (upon request)
• Shipping Updates: Tracking number and regular status updates
• Customs Clearance: Notification when your item clears customs
• Delivery: Estimated arrival date and final delivery confirmation

You can also reach out to us anytime via WhatsApp for real-time updates.